
The following will lead you step by step through our new online purchasing system:
To start shopping at Cigars-of-Cuba.com, please follow the outlined process below.
You can either shop for cigars by Cigar brand, Cigar origin or different Cigar presentations (this includes Cuban Edicion Limitada’s, Cuban Edicion Regional’s, Tasting Samplers, Combos, and Cuban Humidors). Cigars-of-Cuba.com also carries a wide range of accessories in the Humidors & Cases section.
Select the quantity of items you want to purchase and click on the shopping cart image " ADD TO CART ". You will be taken to your shopping cart.
If you wish to add further items to your shopping cart, you can continue shopping by clicking on " SHOP MORE "
When you've done shopping and your shopping cart is full hit " CHECKOUT ". At this point you will need to login if you are a repeat client or create an account if you are shopping for the first time at Cigars-of-Cuba.com. As a first time shopper, you will be asked to complete a registration form so we can process your order. This will include your personal details, as well as your cigar preferences. You can edit this section at any time by simply logging into your account with your e-mail address and password.
By clicking " SUBMIT ", you will be transferred to our SSL secure server, where you will be asked to submit your payment information. Cigars-of-Cuban.com can accept credit card payments, as well as Bank wires. If you choose to pay via Bank wire, you will receive an e-mail from info@Cigars-of-Cuba.com, explaining how to make your transfer.
After submitting your info, you will receive an automatic confirmation by e-mail confirming your order and shipping details. At any time you can access your Account and check the status of your order in the Order History section. Please allow between 3 to 10 working days to receive your cigars from the day your order is successfully charged. Cigars-of-Cuba.com’s return policy: 15 days money back guarantee. We guarantee the authenticity and quality of all our products. If you are not satisfied with our products/services, you can ship them back to our warehouse (at your charge) and get a refund or replacement for the intact products. Contact us to get a return ID and the exact address.
You can contact us at any time through your account in the Customer Service section to ask any questions or make suggestions.
Hope you enjoy shopping at Cigars-of-Cuba.com
If you need any additional detail don't hesitate to mail us at support@cigars-of-cuba.com
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